Label and user manual review for Canada
Before you print, we review your label artwork, user manual and packaging against the Canadian labelling and user-information rules in RSS-Gen Issue 6 and ICES-Gen, and against your product's entry in ISED's Radio Equipment List. You get written comments that list each gap and the section it comes from. The price is US$249 per IC certification number, and one re-check of your revised files is included. It is a review of documents. We do not test the product, and we do not certify that it complies.
Why a label review is worth doing before you print
Many Canadian labelling gaps start with FCC artwork carried over unchanged: an FCC ID and no IC number, a manual without the French notices, an HVIN that doesn't match the REL, or a QR code that links to a web page. The certification body may catch some of these, and the rest can surface after launch, when units are already in stock. A label that doesn't match the certification is one of the gaps covered in the consequences of ISED non-compliance.
What we check
The radio label (RSS-Gen section 9.4).
- The certification number is present and preceded by "IC:". The company number and product number are in the right format, and only digits and capital letters are used.
- The HVIN is present, the PMN is on the label, packaging or literature, and all three match the REL listing exactly. We check for wildcard characters.
- Host products: whether you need "Contains IC:" for each module, and the host marketing name. We also check that the host label follows the module maker's integration instructions.
- The labelling method: a permanent label, a QR code that meets the four section 9.4.2 conditions, or the small-device rule. If you use an e-label, we check it against Annex B, including the rules for devices without a screen.
The user manual (RSS-Gen section 9.3).
- Every required notice appears in English and in French. That includes the licence-exempt notice and, where there is a detachable antenna, the antenna notice with types and maximum gain.
- The RF exposure statement your test lab specified under RSS-102 appears in both languages.
- If the manual is online, each unit ships with instructions for finding it, and your plan keeps it available for as long as the product is sold in Canada.
The ICES-003 marking. Where the product also carries the CAN ICES-003(B)/NMB-003(B) marking, we check that its form and placement fit the ICES-Gen requirements. A label combining both markings has to satisfy both standards.
Packaging. Wherever RSS-Gen requires information on the packaging, we check that it's on the outside of the box. We also point out anything that seems to raise a question under Canada's consumer-packaging or Quebec French-language rules. Those regimes are separate from ISED's, so treat our note as a pointer, not a review of them.
What you send
- Label artwork, and any e-label screens or QR code content
- The user manual in English and French, or the English text with your planned French
- Packaging artwork, where information appears on the box
- The IC certification number or grant, or the test report if the product isn't listed yet
- For a host product: the module's certification number and the module maker's integration instructions
What you get
A written review memo listing each item, whether it meets the cited section, and the change we suggest. We usually deliver it within three business days of receiving a complete set of files. When you've revised the artwork, send it back and we'll re-check it once at no charge.
What it does not cover
We do not test or inspect the product. We do not decide which RSS standards apply to it, evaluate RF exposure, or give an opinion on technical compliance. We also do not translate. We check that the French notices are present and match the required wording, and your translator handles the rest. Your certification body has the final word on the label for a specific device, and our comments don't replace that. The full terms are in section 1A of the terms of service.
Price and ordering
US$249 per IC certification number, which covers every model, HVIN and PMN listed under it. One re-check of revised files is included. Ordering the review is optional, and you can get it with or without a Canadian Representative appointment.
- With a new appointment: tick "Add a label and manual review" on the request form.
- Review only, or for a product we already represent: email the files to info@isedrepresentative.com and we'll confirm the fee and timing before starting.
Payment is by card through Stripe or by wire, the same as the attestation letter.
What does the label and manual review cost?
US$249 per IC certification number, which covers all models, HVINs and PMNs listed under it. One re-check of revised files is included.
Do I need to appoint you as Canadian Representative to order a review?
No. The review is available on its own or together with an appointment. If you're ordering an appointment, add the review on the request form.
Is the review a compliance certificate?
No. It is a written review of the label, manual and packaging documents you supply, measured against RSS-Gen, ICES-Gen and your REL listing. We do not test the product, and your certification body has the final word on the label.
Can you review a QR code or e-label?
Yes. We check the QR code content against the four conditions in RSS-Gen section 9.4.2, and an e-label against Annex B, including the limits for devices without a screen.
Do you translate the French notices?
No. We check that the required notices appear in French and match the required wording. Your translator prepares the text.
How quickly do I get the review?
Usually within three business days of receiving a complete set of files. We confirm timing when you send them.
Related: Canadian radio equipment labelling requirements · The Canadian Representative service · Pricing